Payment Policy

At Rotoran, we strive to provide a safe and seamless checkout experience for all our customers. This Payment Policy outlines the methods and terms under which payments are processed on our website, www.rotoran.com.

Accepted Payment Methods

We currently accept the following payment methods through Shopify Payments and PayPal:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay, and Elo

  • Digital Wallets & Express Checkout: Shop Pay, Apple Pay, Google Pay, and PayPal

All payments are processed securely in U.S. Dollars (USD).

Payment Authorization

By completing a purchase on our website, you authorize Rotoran (operated by FalconBizz LLC) to charge your selected payment method for the total amount shown at checkout, including applicable shipping costs and taxes (where applicable).

Payments are charged in full immediately upon order placement.

Order Verification

For security purposes, we may verify certain orders before processing. This can include confirmation of billing details, payment authorization, or contact verification to protect both you and our business from fraudulent transactions.

Refunds and Returns

Refunds, if applicable, will be processed according to our standard Return and Refund Policy. Once approved, refunds are credited back to the original payment method used during purchase. Please allow standard banking times (typically 5 to 7 business days) for the refund to reflect in your account.

U.S. Sales Only

Rotoran currently accepts orders and processes payments only within the United States. International orders and shipments are not supported at this time.

Contact Information

For any questions regarding payments, billing, or security, please contact us:

Rotoran

A division of FalconBizz LLC

24009 Norfolk Ln

Plainfield, IL 60585

Phone: 815-916-6160

Email: support@rotoran.com

Business Hours: Monday – Friday, 8:00 AM – 5:00 PM CST